Thank you for considering a referral to Pacific Ridge. We accept referrals for adults (18+) who need intensive behavioral health residential support. We welcome referrals from families, case managers, hospital partners, community providers, and other professionals.

Refer a Client
to Pacific Ridge

Our Care Team

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John Smith

Licensed Therapist

Smiling female doctor with a stethoscope ready to assist patients.

Jane Doe

Behavioral Health Specialist

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Tom David

Client Support Coordinator

Who Can Refer

Families or guardians of adults (18+)

Case managers, social workers, discharge planners, or behavioral health providers

Community partners or agencies working with adults who need a higher level of care

DSHS referring professionals

Primary DSHS Contact for Referrals

For referrals made through the Washington State Department of Social and Health Services (DSHS):

Sarah Miller (she/her)

Region 2 Transition Coordinator

Email: Sarah.Miller2@dshs.wa.gov

Work Schedule: Monday–Tuesday & Thursday–Friday (off Wednesday)

How the DSHS Referral
Process Works

1. Send the referral information to the DSHS Transition Coordinator (contact above).

2. DSHS reviews the individual’s needs to determine the appropriate placement.

3. If Pacific Ridge is identified as a fit, DSHS will notify us and coordinate next steps.

4. Pacific Ridge Intake Review:

We confirm eligibility (must be 18+)
We review clinical history and service needs
We contact the referring party/family to begin onboarding.

Next Step

Intake scheduling

Clarifying required documents

Explaining what to expect before and during admission

Public Resources & Referral Materials

These official DSHS resources explain the Enhanced Services Facility (ESF) level of care and provide referral-related information:

DSHS Enhanced Services
Facilities (ESF) Overview

This resource explains:

Who ESFs serve (adults with complex behavioral and/or medical needs)

Eligibility criteria

Placement & referral processes

Rules and provider expectations

(This is the primary public resource DSHS has for ESF referrals. DSHS uses internal forms, so external referrers typically contact the assigned Transition Coordinator directly.)

If you need the current DSHS referral form, email Sarah Miller and she can provide the most updated version.

Link

What to Expect from Pacific Ridge

✓ A clear explanation of the intake and admission process

✓ Quick follow-up once we receive the referral from DSHS

✓ Full support for the referring party and family throughout the transition

✓ Transparent communication about eligibility, timelines, and next steps

Have Questions?

Pacific Ridge Referral Team

If you’re unsure whether a client may qualify or you need guidance before contacting DSHS, please reach out to us:
(253) 267-1820
We’re here to help and appreciate your partnership.

Refer a Client to Pacific Ridge